Healthcare Customer Service Jobs
By being hired into one of our Customer Service jobs at Rotech Healthcare Inc., you’ll be a key member of the Rotech Healthcare Inc. family. In this field, our employees come from a variety of backgrounds, bringing an assortment of knowledge and skills to every area of our business. Please click on your desired Customer Service job below to learn more about the exact qualifications. A job in Customer Service at Rotech Healthcare Inc. may be waiting for you!
Watch Our Jobs
Career Opportunity
Patient Care Coordinator Sleep Central
Job Description : Join the Leader in the Home Healthcare Industry!
Let us be Your Road to Success
Rotech Healthcare Inc. is seeking aPatient Care Coordinator for our Sleep Central Murray, KY Operations. In this position you will be responsible for contacting all patients regarding delivery of equipment, taking patient orders, verifying patient information and placing the order in a timely manner.
Essential responsibilities include:
- Obtains medically necessary documentation.
- Verifies orders are complete
- Processes patient orders through Online Pharmacy system
- Accurately transcribes patient profile over telephone including data entry of information and possible outbound calling
- Resolves tracking issues and reschedules shipping orders for patients
- Troubleshoots problems based on patient input regarding the scope and/or magnitude of failure
Job Requirements :
- Applicants should possess a high school diploma or GED
- Strong verbal and written communication skills
- Familiarity with Microsoft applications (including, but not limited to Word and Excel).
- General knowledge of internet navigation and research, e-mail, fax transmission, and copy equipment are essential
Preferred Qualifications:- Experience in a medical field and administrative record management preferred, but not required
- Strong customer service background preferred
Why work for Rotech? If we take a look at all the ways employees benefit from working at Rotech, we have a philosophy we like to call: “
The Rotech Difference."
What's the Rotech Difference? It's made up of all the benefits, services and offerings available to Rotech Employees. It is the employee-based strategies that make our company an employer of choice in the healthcare industry. As a member of the Rotech Healthcare Team, employees can take advantage of many great opportunities as part of their career path.
Rotech offers:- Competitive Compensation
- Career Path and Management opportunities
- Health and wellness benefits to include medical, prescription, dental and vision plans, short term and long term disability, supplemental life insurance and flexible spending accounts
- Employee Assistance program
- PTO and paid holidays
- 401K with company match
- Employee Discounts
- Employee Referral program
- Employee Recognition program
Make the right move, Contact us today! This application process will take approximately 15-20 minutes to complete. The hiring manager will review your resume and contact you if your qualifications match our needs. We appreciate your interest in Rotech Healthcare Inc.
EOE/AA/MFDV