Healthcare Customer Service Jobs
By being hired into one of our Customer Service jobs at Rotech Healthcare Inc., you’ll be a key member of the Rotech Healthcare Inc. family. In this field, our employees come from a variety of backgrounds, bringing an assortment of knowledge and skills to every area of our business. Please click on your desired Customer Service job below to learn more about the exact qualifications. A job in Customer Service at Rotech Healthcare Inc. may be waiting for you!

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Career Opportunity

Patient Care Coordinator Nights and Weekends!

Job Description :

Looking for the road to success?

Follow the leader in the home healthcare industry.

Rotech Healthcare Inc. is seeking aPatient Care Coordinator for our After Hours Call Center in Murray, KY. In this position you will be responsible for contacting all patients regarding delivery of equipment, taking patient orders, verifying patient information and placing the order in a timely manner during non-business hours.Job responsibilities:
  • Obtains medically necessary documentation
  • Verifies orders are complete
  • Processes patient orders through Online Pharmacy system
  • Accurately transcribes patient profile over telephone including data entry of information and possible outbound calling
  • Resolves tracking issues and reschedules shipping orders for patients
  • Troubleshoots problems based on patient input regarding the scope and/or magnitude of failure
Job Requirements :
  • High school diploma or GED
  • Strong verbal and written communication skills and familiarity with Microsoft applications (including, but not limited to Word and Excel)
  • General knowledge of internet navigation and research, e-mail, fax transmission, and copy equipment are essential
Preferred Qualifications:
  • Experience in a medical field and administrative record management preferred, but not required
  • Strong customer service background preferred
Rotech offers:
  • Competitive Compensation
  • Career Path and Management opportunities
  • Health and wellness benefits to include medical, prescription, dental and vision plans, short term and long term disability, supplemental life insurance and flexible spending accounts
  • Employee Assistance program
  • PTO and paid holidays
  • 401K with company match
  • Bonus'
  • Employee Discounts
  • Employee Referral program
  • Employee Recognition program
  • Employee Service Program

Make the right move, apply now!

EOE/AA/MFDV
 Apply Now >>