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Career Opportunity

Hospital Liaison An exciting opportunity!

Job Description :

Join the Leader in the Home Healthcare Industry!
Let us be Your Road to Success

For years, Rotech has been a national leader in providing home medical equipment, respiratory equipment and services, and respiratory (nebulizer) medications for home use. More than 4,000 employees of the Rotech family contribute to delivering quality service and the best in professional patient care through more than 500 locations in 48 states across the country.

Rotech is seeking aLiaison to join the Rotech Healthcare Inc. team. In this position you will be responsible for working in conjunction with hospital case management / continuing care personnel to plan, coordinate and facilitate discharge planning for home care services for patients receiving respiratory / DME services and/or home infusion therapy services.

Why work for Rotech? If we take a look at all the ways employees benefit from working at Rotech, we have a philosophy we like to call: “The Rotech Difference.”

What's the Rotech Difference? It's made up of all the benefits, services and offerings available to Rotech Employees. It is the employee-based strategies that make our company an employer of choice in the healthcare industry. As a member of the Rotech Healthcare Team, employees can take advantage of many great opportunities as part of their career path.
Job Responsibilities:

  • Identify, develop and maintain relationships with hospital personnel such as case managers, social workers, physicians, nurses, etc.
  • Coordinate the patient referral process including referral demographics, communication with customer service/clinicians, verification of insurance coverage, delivery, education, CMN retrieval and patient/referral source satisfaction follow-up
  • Complete and submit, accurately and timely, all required paperwork including but not limited to Referral Intake Forms, Insurance Verification Documents, Delivery Tickets, Activity Logs, Special Information Reports, etc.
  • Remain knowledgeable on all provided products and services and other pertinent information related to our business
  • Participates in department and company meetings and events as determined by supervisor
  • Creates and maintains constructive working relationships with management and staff
  • Maintains a high level of satisfaction with patients, referral sources, and location employees
Job Requirements :
  • Associate’s Degree from an accredited college, plus one to three years’ customerservice/billing experience in DME/healthcare environment; or an equivalent combination of education and directly-related experience is required
  • Customer service/billing experience in a DME/healthcare environment is required

Rotech offers:

  • Competitive Compensation
  • Career Path and Management opportunities
  • Health and wellness benefits to include medical, prescription, dental and vision plans, short term and long term disability, supplemental life insurance and flexible spending accounts
  • Employee Assistance program
  • PTO and paid holidays
  • 401K with company match
  • Bonus'
  • Employee Discounts
  • Employee Referral program
  • Employee Recognition program
  • Employee Service Program

EOE/AA/MFDV

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